Aligning Human-Centered Design With SAFe

 

At first glance, human-centered design (HCD) and Scaled Agile Framework (SAFe) seem to work well together. However, this task can be much more complex than anticipated. The timing of HCD work can vary depending on the progress of the design process, which may not always match the tight deadlines of the SAFe PI cycle.

HCD (Human-centered design) and SAFe (Scaled agile framework) can be used in combination to achieve success through the use of iterative design/development, release on-demand, and double diamond design process. This allowed for trade-offs between the two methods and contributed to the vision of what this product was supposed to become.

How to understand SAFe? The SAFe certification training is a program that helps agile practitioners in their process of becoming certified. It covers topics such as SAFe principles, practices, and scaling agile methods.

What Does Human-Centered Design Mean?

Human-Centered Design (HCD) is a design approach aimed at designing products or services that are centered on the needs of the end-user. This approach keeps the customer at the center of any company’s solution decisions.

The HCD defines its product by using different techniques in order to understand the needs of the potential customers, and then work with them to come up with solutions.

Design Thinking In SAFe

This design methodology aims to align business goals with user requirements while keeping the user in context throughout the development lifecycle of the solution. This requires:

·       Human-Centered Discovery

·       Human-Centered Ideation and Concept Validation

·       Human-Centered Solution Validation, Refinement, & Evaluation

When we see SAFe Design Thinking in the below figure emphasizes problem understanding, solution context, and development. A diamond shape—with the first part signifies problem space and the next is the solution space—is often used to describe HCD interaction, as well as design methods that bridge both disciplines.




Figure: SAFe – Design Thinking

(Source: Scaled Agile Inc.)

Naturally, the methods and thinking of HCD align with the customer-centricity concepts of SAFe: Lean UX, design thinking, BDD, measurement, and learning activities that are one part of the Release on Demand, and the hypothesis. Architect, collaborate and research, create and synthesize the activities that underpin continuous exploration (CE). The combination of these two mindsets and methods is a potentially fruitful one for professionals.

What is SAFe Training for agile practitioners? This course is not only training, but it will also provide the knowledge necessary to pass the SAFe Certification exam and help them to earn a valuable credential.

HCD Activities In CE

Teams often find it difficult to schedule this work because HCD professionals go ahead of the present iteration when planning, and sometimes their work is not used there. This seems "not agile" to many teams.

The Architectural Runway is a structure used by SAFe for the visualization of enablers: compliance, architecture, exploration, and infrastructure. These must be coordinated and made to allow ART to move quickly. Exploration enablers for research are at the core of HCD work, but it should be noted that not all of the factors that enable exploration have an impact on working with HCD.

Final Thoughts

Team integration of HCD professionals with mature applications offers great prospects for any enterprise, but there are challenges for professionals, especially in terms of team building and topology, and how this affects planning. Working in a program where many PIs have to participate can be difficult, especially when planning the project. However, this case shows that applying SAFe has its benefits: higher quality, improved end-user sentiment, and more value delivered faster.

So how to take part in SAFe enterprise? This Scaled Agile Certification is designed to make sure that people are competent in implementing SAFe principles, practices, and culture in projects. The certification will be an asset that one can use when applying for career growth or promotions within companies. LearNow provides the best-in online SAFe training to professionals/organizations. Know more about SAFe Certification by visiting www.learnow.live.

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